Absolutely fantastic customer service. Caleb and the entire service department could not have been more courteous and professional. Its refreshing to come across a business today so focused on going above and beyond for their customers. Thank you Rickenbaugh INFINITI, you've earned customers for life.
We recently purchase a pre-owned Honda CR-V From Rickenbaugh INFINITI, and had a very positive experience with them.A very capable Chris McNeal helped us navigate through the process, which was very streamlined, personable, professional, respectful and zero pressure. Without reservation, we highly recommend this dealership.
Certified owner service was exceptional. Extremely professional staff and waiting area was very welcoming.
Jerica Pacifico (Client Advisor/Salesperson) and staff did an amazing job and provided a positive experience with obtaining our new vehicle. Jerica was also very professional and extremely easy to deal with and not only were we offered a monthly payment on a new SUV that we could not refuse but they kept their promise on everything they said they would do. We would definitely recommend the purchase of a vehicle from Rickenbaugh INFINITI!!!
Staff is very nice and respectful. Chris McNeil answered our questions regarding lease mechanics. We were pleased with the vehicle car cap cost and the trade-in value offered for our prior vehicle. Will likely purchase future vehicles from Rickenbaugh.
Dan Ferace is amazing; I would recommend this dealership to anyone who needs a new car. Caring, family oriented, knowledge of the QX50 was impeccable. Made the whole process very easy, and painless; I never had to leave my house, finance team was great to work with; Very fair, patient and everyone listened to what I wanted, not what they needed. Thank you for caring and knowing how to take care of a customer.
Great service from the Infinity team. Knowledgeable and responsive. Always willing to help and go the extra mile.
Very friendly and helpful staff and tachnicians.
Great customer service and no hassle policy
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