Customer Testimonials

Oct 19, 2020

Absolutely fantastic customer service. Caleb and the entire service department could not have been more courteous and professional. Its refreshing to come across a business today so focused on going above and beyond for their customers. Thank you Rickenbaugh INFINITI, you've earned customers for life.

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Google Oct 14, 2020

We recently purchase a pre-owned Honda CR-V From Rickenbaugh INFINITI, and had a very positive experience with them.A very capable Chris McNeal helped us navigate through the process, which was very streamlined, personable, professional, respectful and zero pressure. Without reservation, we highly recommend this dealership.

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Google Oct 11, 2020

Certified owner service was exceptional. Extremely professional staff and waiting area was very welcoming.

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Google Oct 6, 2020

Jerica Pacifico (Client Advisor/Salesperson) and staff did an amazing job and provided a positive experience with obtaining our new vehicle. Jerica was also very professional and extremely easy to deal with and not only were we offered a monthly payment on a new SUV that we could not refuse but they kept their promise on everything they said they would do. We would definitely recommend the purchase of a vehicle from Rickenbaugh INFINITI!!!

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Google Oct 5, 2020

Staff is very nice and respectful. Chris McNeil answered our questions regarding lease mechanics. We were pleased with the vehicle car cap cost and the trade-in value offered for our prior vehicle. Will likely purchase future vehicles from Rickenbaugh.

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DealerRater Sep 23, 2020

Dan Ferace is amazing; I would recommend this dealership to anyone who needs a new car. Caring, family oriented, knowledge of the QX50 was impeccable. Made the whole process very easy, and painless; I never had to leave my house, finance team was great to work with; Very fair, patient and everyone listened to what I wanted, not what they needed. Thank you for caring and knowing how to take care of a customer.

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Google Sep 19, 2020

Great service from the Infinity team. Knowledgeable and responsive. Always willing to help and go the extra mile.

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Google Sep 17, 2020

Very friendly and helpful staff and tachnicians.

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Google Sep 16, 2020

Great customer service and no hassle policy

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