Rickenbaugh INFINITI is AMAZING! They truly practice superior customer service - customer service is my livelihood, so I'm a pretty fair judge : )Brandon in the service department is excellent at what he does as is Erick the mechanic who always works on my car - thanks guys for being so wonderful & meticulous!!
I worked with Ryan and Sahara in sales. Both did an awesome job. They listened to questions and answered with competency. I had a few questions after the purchase that Ryan worked hard to get answers quickly about the vehicle. I would highly recommend buying from Rickenbaugh!
I’ve been taking my 2 cars here for service since 2016 and these guys always impress me with their honest advice, no-pressure recommendations and the quality work they do. Compare to all other INFINITI dealers I’ve been to over the years in different parts of the country, I’ve had the best experience at Rickenbaugh.
Service was great!
3/2020 Update: THANK YOU Rickenbaugh INFINITI Service for taking such safe, thoughtful care of your customers, and putting yourselves in the front line to keep us going during these times! A few weeks ago, I had to have my rear view mirror repaired due to damage from an automated car wash (I know). This was just before the Gov. implemented the Stay at Home order due to COVID-19. When I pulled into the drop-off garage at Rickenbaugh, I was impressed to see a full cart of sanitizing supplies at-the-ready. The service associate met me, at a distance greater than 6 ft., wearing ...
I was immensely impressed with the informative & non-pressured experience, with my salesman, Dan Ferace. After the first visit, I knew I'd be back to purchase the QX50 I had initially test drove & was extremely happy with the entire process -- everyone I worked with was top-notch & highly professional. I could not be happier with my new wheels!! 🙂
Always been treated Great. Brandon Mungmee is very good at his job. Always pleasant and knowlegable about my QX60.. Shop and waiting room always clean orderly. Thanks
Sahara, Daniel, Chris and other staff made buying our new QX60 a stress free, enjoyable experience today. I cannot recommend this dealership or its products (our 2nd Infinity from them) enough! Thankyou!
Sahara, our sales point of contact/lead was great. She made the sales process very smooth from beginning to end. We walked with intention to only query what our ideal vehicle would cost us so we could compare against quote Mike Ward Infinity had provided days before. Not only was there a significant price different but there were financing options explained that would fit our overall needs. We ended up making a purchase instead of any more shopping around. Thank You to Sahara and the whole Rickenbaugh Infinity team for working with us and making our purchase smooth.
Just had a fantastic experience buying our new to us QX60! Thank you to Ryan Davis for taking such great care of us through the sales process and for making it so easy!!!
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